Terms of Use

Last updated: October 2025

Welcome to Ashes to Artistry, Out of the Ashes.
By using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General Information

This website is owned and operated by Ashes to Artistry, Out of the Ashes.
All items are handmade and hand-painted with care. Each product is unique and may vary slightly in colour, texture, or detail from photographs shown on the website.

2. Use of Our Website

You may browse, share, and purchase items for personal, non-commercial use only.
You agree not to copy, reproduce, or resell any part of this website or its artwork without written permission.

3. Orders and Payments

All prices are listed in South African Rand (ZAR).
Payment is processed securely through our approved payment partners, including Paystack and WooCommerce.
Once payment is confirmed, you will receive an email with your order details.

4. Refunds and Returns

Please refer to our Refunds and Returns Policy for detailed information on returns, exchanges, and cancellations.

5. Shipping

Orders are packaged with care and shipped within the timeframe stated on each product page.
Delivery times may vary depending on location and courier service availability.

6. Intellectual Property

All designs, photographs, and content on this website are the property of Ashes to Artistry, Out of the Ashes and are protected by copyright law.
No part of this site may be used without permission.

7. Limitation of Liability

We do our best to ensure all information is accurate, but Ashes to Artistry, Out of the Ashes is not responsible for any loss, damage, or injury resulting from the use of this website or our products.

8. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be reflected on this page, and your continued use of the website indicates acceptance of those changes.

9. Contact Us

If you have any questions about these Terms, please get in touch with us via our website contact form or email.